SERVICES

Managed IT Services

Arrange ongoing IT management or support with defined systems, service hours, responsibilities and reporting.

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Illustrative glass server equipment for managed IT services

THE SCOPE

What we cover

Infrastructure & cloud

Choose the platforms you need managed and the tasks covered, with responsibilities clearly agreed alongside your own team.

Devices & workplace

Define support for user devices and workplace platforms, with clear request and escalation routes.

Security & recovery

Review specialist services for protection, backup or recovery. Confirm what is monitored, tested and reported.

Service reviews

Agree contacts, reporting, review dates and service measures so you can assess what is being delivered.

HOW FORTEM HELPS

Define your managed service scope

Fortem helps you put the right ongoing IT management and support in place across your infrastructure, cloud, workplace and security. We bring together the services your business needs with clear support, monitoring and reporting.

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